At CKB88, your privacy is more than a legal obligation – it is our genuine commitment to every player. This page clearly sets out how we collect, use, store and protect your personal information as one of our Malaysian online casino players.
Your data is protected with 256-bit SSL encryption and the highest international security standards.
Six core data protection principles we practise every day to keep your information secure
All personal and financial information you submit to the CKB88 platform is protected by 256-bit SSL encryption. This means your data cannot be read by any third party during transmission, including during deposits made via Touch 'n Go eWallet or GrabPay.
CKB88 has never and will never sell, rent or share your personal data with any third party for marketing purposes without your explicit consent. Your data is used solely for the purposes stated in this Privacy Policy.
You have the full right to access, correct, download, or delete your personal data at any time. Submit your request to support@ckb88.biz and our team will process it within 14 business days.
The CKB88 platform uses cookies to enhance the user experience and analyse site traffic. You can manage your cookie settings at any time through your browser. Essential cookies required for login functionality and session security cannot be disabled.
CKB88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations. All our data collection and processing practices adhere to the prescribed legal requirements.
In the event of any security incident involving your personal data, CKB88 is committed to notifying you within 72 hours via email or an in-platform notice. We prioritise full transparency in every situation that concerns the security of our players' data.
CKB88 Privacy Policy outlines our privacy practices and your rights as a player. By using the CKB88 platform, you agree to the collection and use of information as described in this document. Please read it carefully and contact us if you have any questions.
CKB88 ("we", "our platform") cares deeply about the privacy of every player who registers and uses our online casino services. This Privacy Policy has been established to provide full transparency on how your personal information is handled on the CKB88 platform.
This Privacy Policy applies to all users of the CKB88 platform, including website visitors, registered players, active players and former players whose accounts have been closed. It covers all your interactions with our platform – from account registration and gaming activity to financial transactions and communications with our customer support team.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that your personal data is collected, processed, and stored to the highest legal and ethical standards. Your trust in CKB88 is the asset we value most.
Important Note: This Privacy Policy should be read together with Terms & Conditions CKB88. Together, these two documents form the complete agreement between you and our platform.
CKB88 only collects personal data that is necessary to provide a safe, fair, and legally compliant online casino service. Below is a detailed breakdown of the data we collect:
Full name, Malaysian phone number, email address, date of birth, username, and password created during the CKB88 registration process.
A copy of your Malaysian Identity Card (MyKad), passport or driving licence requested during the Know Your Customer process for age and identity verification.
Bank account numbers, e-wallet phone numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), and transaction records for deposits and withdrawals made via DuitNow and FPX.
Records of Live Chat conversations, support emails, feedback and complaints submitted to the CKB88 customer support team.
| Data Type | Example | Purpose |
|---|---|---|
| Device & Browser Data | Device type, OS, browser version | Platform optimisation & security |
| IP Address | Example: 175.x.x.x (Malaysia) | Location verification & fraud prevention |
| Game Activity Data | Games played, bets placed, wins/losses | Game integrity & reporting |
| Session Logs | Login/logout time, session duration | Account security & responsible gaming |
| Cookie Data | Session cookies, user preference cookies | User experience & analytics |
CKB88 uses the personal data collected for legitimate and transparent purposes. We do not process your data for any purpose beyond what is stated here without first obtaining your additional consent.
Unsubscribe from Marketing: You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting support@ckb88.biz. Opting out of marketing will not affect important notifications related to your account.
CKB88 does not sell your personal data to any third party. However, under certain limited circumstances, we may share your personal data with the following parties:
We share the necessary financial information with authorised payment processors to facilitate smooth and secure transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX banking.
Third-party game providers supporting the operation of slots, live casino, baccarat, and roulette on the CKB88 platform may receive technical data necessary to ensure games run correctly and fairly.
CKB88 will disclose personal data to Malaysian authorities or law enforcement bodies where required by law or court order, or where necessary to prevent financial crime.
The analytics platforms and cybersecurity services we use may process anonymised or aggregated data to help us understand usage patterns and detect security threats.
All third parties we work with are bound by strict confidentiality agreements and are only permitted to use shared data for the stated purpose. They are not authorised to use that data for their own personal or commercial purposes.
CKB88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required by Malaysian law:
Once the retention period has expired, your data will be securely deleted or fully anonymised so that it can no longer be linked back to your identity.
CKB88 employs multiple layers of security to protect your personal data from unauthorised access, disclosure, alteration or destruction:
Cookies are small text files stored on your device by your web browser when you visit the CKB88 platform. They help us recognise you during subsequent sessions, save your preferences and enhance your overall gaming experience.
| Cookie Type | Features | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Session login, account security, core platform functionality | No – required for the platform to function |
| Performance Cookies | Site analytics, page load times, error tracking | Yes – via browser settings |
| Functional Cookies | Language preferences, display settings, recent game history | Yes – via browser settings |
| Marketing Cookies | Relevant promotional display, campaign tracking | Yes – via browser settings or the cookie notice |
To disable or manage cookies, you may adjust your browser settings. Please note that disabling essential cookies may affect the functionality of the CKB88 platform and your overall gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 working days.
If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction promptly via your account settings or by emailing support.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records such as financial records.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any reason.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service where applicable.
To exercise any of the above rights, please submit a written request to support@ckb88.biz with the subject line "Privacy Rights Request". We may require identity verification before processing your request to ensure the security of your data.
The CKB88 platform is strictly for individuals aged 18 years and above only. We do not knowingly collect, process or store personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from an individual under the age of 18, we will immediately take the following steps:
Parents or guardians who become aware that their child has registered an account with CKB88 are asked to contact us immediately at support@ckb88.biz so that we can take prompt action.
The CKB88 platform may contain links to third-party websites or services that are not operated by us. These links are provided solely for your convenience and do not imply that we endorse or are responsible for the content or privacy practices of those websites.
CKB88 is not responsible for the Privacy Policy or data security practices of any third-party websites. We encourage you to read the Privacy Policy of each website you visit separately, especially before providing any personal information to them.
Please note that payment processors such as Touch 'n Go eWallet, GrabPay and Maybank2u have their own Privacy Policies governing the use of your data within their respective platforms.
CKB88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technology, or our business operations. When material changes are made, we will:
Your continued use of the CKB88 platform after any Privacy Policy changes take effect constitutes your acceptance of the latest version. If you disagree with the changes made, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
This Privacy Policy is effective as of 1 January 2026. This version supersedes all previous versions of the CKB88 Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Now that you know how CKB88 safeguards your privacy, join over 100,000 Malaysian players who have already trusted our platform. Register for free today, make a minimum deposit of RM10 via Touch 'n Go eWallet or DuitNow, and enjoy over 500 top games with a welcome bonus waiting for you.
SSL 256-bit · Data protected · Min deposit RM10 · 18+ only